We hope you are satisfied with your purchase. If you need to return an item, please follow our policy:
Return Period
- Customers may submit a return request within 30 days of receiving the item (based on the date of receipt).
- Return requests submitted after this period may not be accepted.
Return Conditions
- Items should be in their original condition, undamaged, and unaffected by resale.
- Used or damaged items may not be eligible for return.
Return Process
- Please contact us using the following contact information to initiate the return process.
- We will respond to your return request and provide detailed instructions within 1-2 business days.
Refund Processing
- Once we confirm receipt and inspection of the returned item, the refund will be processed using the original payment method.
- Refunds are typically processed within 3-7 business days, but the exact time may vary depending on the payment method.
Notes
- Shipping costs are usually borne by the customer unless otherwise stated.
- Please pack returned items properly to avoid damage during shipping.
Contact Us
- Email: arababasyan@thermoda.shop
- Phone: (720) 803-3540